Terms of service
Terms of Service
Di’Amandea — United Kingdom
Welcome to Di’Amandea. By accessing our website or purchasing our products, you agree to these Terms of Service, subject to your statutory consumer rights.
1. About Di’Amandea
Di’Amandea is an independent skincare and beauty brand operated by a sole trader in the United Kingdom.
Website: www.diamandea.com
Customer support: contact@diamandea.com
2. Products and Information
We aim to provide accurate product descriptions, prices, ingredients, photographs and usage instructions.
Customers should read the ingredients, directions and precautions displayed on individual product packaging before use.
Product appearance or packaging may vary slightly from website images, provided the goods remain consistent with their description and applicable consumer rights.
3. Orders and Payments
All orders are subject to product availability and acceptance.
Prices are shown in British pounds (GBP).
The total order price, including applicable delivery charges, will be displayed before payment.
We reserve the right to decline orders where there is a legitimate reason, including suspected fraud, subject to applicable law.
If we cannot fulfil an accepted order, we will notify you and provide an appropriate refund.
4. Promotions and Discount Codes
Promotional offers are subject to their stated conditions, eligibility requirements and expiry dates.
Discount codes cannot be combined unless expressly permitted.
We may amend or withdraw future promotions, but this does not affect rights arising from purchases already made.
5. Cosmetic Product Safety
Di’Amandea skincare products are intended for external cosmetic use in accordance with their individual directions and precautions.
Please check ingredient lists before use, particularly if you have known allergies or skin sensitivities.
Discontinue use if irritation occurs and seek appropriate medical advice where necessary.
Our product information is provided for cosmetic and general skincare purposes and is not intended to diagnose, treat or cure medical conditions.
Nothing in this section excludes liability or statutory rights where products are unsafe, faulty or not as described.
6. Shipping and Delivery
We currently deliver to eligible UK addresses.
Available delivery options, charges and estimated delivery times are displayed at checkout.
Further details are available in our Shipping & Delivery Policy.
Di’Amandea remains responsible for its statutory delivery obligations. Our responsibility does not automatically end when goods are handed to a courier.
7. Returns, Cancellations and Refunds
Customers purchasing eligible goods online normally have a statutory 14-day cancellation period following receipt, subject to applicable exceptions.
Certain individually sealed cosmetic products may be exempt from cancellation after their qualifying hygiene seals have been broken, where the legal requirements for that exception are met.
For products without qualifying hygiene seals, applicable cancellation rights remain in place.
Where legally permitted, deductions may be made for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Customers are responsible for direct return postage following an eligible change-of-mind cancellation, where properly informed before purchase.
Full details are available in our Refund & Returns Policy.
Nothing in these Terms limits rights under the Consumer Rights Act 2015 or other applicable consumer legislation.
8. Intellectual Property
The Di’Amandea brand name, original images, product descriptions, graphics and other protected website content are subject to applicable intellectual property rights.
Unauthorised commercial reproduction of protected content is prohibited, except where permitted by law or with the relevant rights holder’s permission.
9. Website Availability
We aim to maintain accurate and accessible website information.
We cannot guarantee that the website will be uninterrupted or free from temporary technical errors.
Nothing in these Terms excludes or restricts liability where doing so would be unlawful, including liability for death or personal injury caused by negligence.
10. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
11. Governing Law
These Terms are governed by the laws of England and Wales, without removing mandatory consumer protections or legal rights applicable to customers in other UK jurisdictions.
12. Contact Information
For questions about products, orders, delivery, returns or these Terms, contact:
Di’Amandea
Email: contact@diamandea.com
Website: www.diamandea.com